Harvey Norman

Home : Email Us : Sitemap

About TechCrew @ Harvey Norman

Need help with your computer?
Is your computer running slow?
Does your computer always hang
or crash?
Something is not quite right with
your computer, but you are not quite
sure what’s wrong?

Fret not, as Harvey Norman’s TechCrew
is here to make technology simple and fun
for you. Now, not only can you get your computer hardware, you can also have
your software issues solved at
Harvey Norman.

General Terms & Conditions for all Harvey Norman TechCrew Services.
Click here for details.

Maintain IT!

TechCrew’s Performance Optimization and General Maintenance package for your computer. Keep your computer in tip-top performance by doing periodic tune-ups.

In the tuning up process, TechCrew will run a series of utilities to:

Check the health of your computer.

Optimize your system’s files and data.

Maintain your system for better performance.

In addition, we'll also clean and remove dust that is choking your computer!

TechCrew’s Maintain IT! Subscription Fees
- 1 year plan with up to 3 Service Incidents for only $198!
- 2 years plan with up to 5 Service Incidents for only $338!

Service incidents cover any of the following issues:

	Repair/Reinstall IT! Operating System Recovery!*
	Install and /or Configure IT! Hardware and Software Setup!**
	Troubleshoot IT! Hardware Service and Diagnostics!⁺
	Resolve IT! And Set IT! Up Software Repairs, Setup, Upgrades and Updates! Add on Peripherals!
	Remove IT! Virus, Spyware and Adware Removal!⁺⁺
	Back IT! Up, Migrate IT! and Recover IT! Data Backup, Transfer and Recovery!^#
	Erase IT! Secure deletion of data!

	What’s more? TechCrew Telephone Support Call the TechCrew for telephone support at no extra charge!^#^# Let TechCrew help you with your computing issues without having you leaving home. TechCrew can walk you through steps to diagnose the issues or help you setup a new hardware or program, all done on the phone!
			Want even more reasons to sign up? Receive a Free Norton Internet Security 2009 with 1 year subscription worth $79 plus a Free “Getting Started with Computing” Workshop worth $49!

*	Applicable to original operating system and language supplied with the computer only.
**	Applicable to hardware and software purchased from Harvey Norman only.
⁺	Does not include product warranty service if any. Product warranty will be covered by existing vendor warranty and / or extended warranty separately.
⁺⁺	Based on Norton’s detection and removal capabilities.
^#	Limited to 1 service per plan and applies to logical data recovery only. Excludes hardware data recovery.
^#^#	Limited to support issues resolvable within a maximum of 20 min.

General Terms & Conditions for all Harvey Norman TechCrew Services.
Click here for details.

Go to top

HER Maintain IT! Plan

TechCrew is Harvey Norman’s newly set-up unit that provides maintenance service as well as solutions to consumers’ software issues. It now offers an I.T. maintenance package catered to the ladies.

A cranky IT gadget will crush even the most formidable of corporate women. Hence Harvey Norman’s HER Maintain IT! Plan is designed to take those hassles away from the modern, time deprived women, and leave the technicalities to the specialist.

HER Maintain IT! Plan consists of:

1.	Installation of software and hardware when purchased concurrently with notebook or PC, plus free migration of data from old PC to new PC at point of purchase.
2.	Speed IT! Up System Optimization! Don’t wait for your computer to fail! Bring your computer to us for a full tune-up to optimize its performance. Get faster boot-ups and system response!
3.	Three Carry-In Service Incidences plus Phone Support for any of the following issues within one year Repair/Reinstall IT! Operating System Recovery!* Install and /or Configure IT! Hardware and Software Setup! Troubleshoot IT! Hardware Service and Diagnostics!⁺ Resolve IT! And Set IT! Up Software Repairs, Setup, Upgrades and Updates!⁺⁺ Add on Peripherals! Remove IT! Virus, Spyware and Adware Removal! Back IT! Up, Migrate IT! and Recover IT! Data Backup, Transfer and Recovery!^# Erase IT! Secure deletion of data! Sync IT!** Synchronize your PDA/MP3 with your new notebook/PC
4.	Getting Started with Computing Workshop-Lady’s Edition - Windows Vista Basics - Securing Your Computer - Connecting to the Internet and Email - Recognising Problems
5.	15% discount for any other TechCrew On-Demand services for the period of 1 year from date of purchase.
		Complimentary Norton Internet Security 2009, one user, one year license.

*	Applicable to original operating system and language supplied with the computer only.
**	Applicable to hardware and software purchased from Harvey Norman only.
⁺	Does not include product warranty service if any. Product warranty will be covered by existing vendor warranty and / or extended warranty separately.
⁺⁺	Based on Norton’s detection and removal capabilities.
^#	Limited to 1 service per plan and applies to logical data recovery only. Excludes hardware data recovery.

General Terms & Conditions for all Harvey Norman TechCrew Services.
Click here for details.

Go to top