With Product Care
® you can relax knowing your purchase comes with additional protection. Product Care® covers all parts, labour and call out fees for an UNLIMITED amount of repairs. Product Care® will only use an authorised repairer network which means the job is done the first time.
1, 2, 3, or 4 years protection terms available
New for Old replacement
International coverage
Transferable
Support
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care
®. Whether you are experiencing a fault or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Making a claim is simple and we are here to help you through every step of the process.
Simply:
Register your claim online at www.productcareclaims.com or call our Customer Care team on 1800-4386393
Have your original purchase receipt handy to register the details of your claim
Let us take care of the rest!
Our team are available: Monday to Friday: 8:30am to 6:30pm and closed on weekends and public holidays
Advantage
Having Product Care
® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Food spoilage cover
No Lemon Guarantee
Access exclusive Product Care
® Discounts
10% off Kitchen Appliance
10% off Coffee Accessory
15% off Camera Accessory
10% off Audio Visual Accessory
20% off Internet Security Software
20% off Laptop bag or backpack
20% off 3rd party phone and tablet case
10% off Connected Fitness and Health product (excluding Apple)
Redeem 50 6x4 photo prints at no additional cost
*All of the above are subject to terms and conditions. Exclusions apply.
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
You can send us a message to request more information about this product. Just fill in the form below.
Reviews
DeLonghi Icona Capitals 1.7L Kettle - New York Yellow (KBOC2001.Y) is rated
4.7 out of
5 by
32.
Rated 5 out of
5 by
Irene from
Pretty kettleBought this kettle recently. Great choice of colours. I decided to choose the cheerful yellow as some of my kitchen tiles are yellow. It matches well.
Great product, boils quickly
Date published: 2025-03-22
Rated 5 out of
5 by
Shell47 from
Bright and Cheerful[This review was collected as part of a promotion.] I was looking for a bright and cheerful kettle to add some vibrancy to my kitchen. I absoloutely love the bold yellow colour. It reminds me of taxi cabs in New York City! It's a real showpiece on my benchtop and I purchased the matching toaster too. It's super easy to use and boils water quickly, quietly, and efficiently. I'm very satisfied with my purchase.
Date published: 2025-06-30
Rated 2 out of
5 by
Dora from
Love the colour, but very loudThe colour is great and the reason I have kept the kettle, but it's very loud in out open plan kitchen /living room. I have to turn the tv up significantly to hear. It could be because the benchtop is made of engineered stone, it made a slight difference when I put a cork pot holder underneath
Date published: 2020-04-17
Rated 4 out of
5 by
William from
Great design but there have been issues.It is our third one of this exact model. The chrome on the first one flaked off, the element on the second one failed after four years and was impossible to repair. This new third kettle is, so far, good except that it make contraction noises for about thirty minutes after use.
Date published: 2025-09-27
Rated 4 out of
5 by
Surenitee from
Time changes colourI have had a yellow toaster and kettle for over two years. Loved the quality overall but disappointed that the yellow has changed. Now the toaster and kettle are different shades of yellow. They haven't been in direct sunlight. Something to be aware of.
Date published: 2025-04-23
Rated 4 out of
5 by
R Brown from
Delonghi kettle - yellow!Gorgeous colour and it’s easy to remove the lid. The only downside is it’s very noisy although we’ve had a gas hob kettle for the last couple of years so maybe that’s normal. A quality built product and a company you can rely on.
Date published: 2020-10-30
Rated 5 out of
5 by
JByrnes from
Happy customerBoils water like it should, replaced a blue copy if this jug only due to kitchen update, still use both, easy to clean, has been dropped and still works, wont bother trying any other make or model
Date published: 2023-11-19
Rated 4 out of
5 by
Demi from
A Capital and cheerful Yellow JugA great jug, but the on light is difficult to see its a tiny light on the side, and the lid is a bit tricky to get on and off. Other then that it's a stylish looking jug and nice colour
All items available for online purchase are not guaranteed to be in stock at the time of order processing. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product.
Self Collect: Ready for collection within 1-3 Working days from the date of your order notification confirmation. Or 2-4 Working days for orders made on Public Holidays, Saturday and Sunday. Subjected to stock availability. Self collection ONLY applies for selected Small Items.
Small Items: Delivery estimate of 2-7 Working days from the date of your order. Excluding Saturday, Sunday and Public Holidays. Subjected to stock availability. Delivery will be facilitated by SingPost and local couriers.
Large / Bulky Items: Delivery estimate of 7-14 Working days from the date of your order. Excluding Sunday and Public Holidays. Subjected to stock availability. Delivery will be facilitated by Harvey Norman.
Delivery cost does not include installation/dismantling/carrying up or down by staircase. Installation/Dismantling cost and any other 3rd party cost applies separately.
Or Contact our Customer Service Team using the Contact Us Form.
Mon to Fri, 11am to 6pm
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
If you feel your product has failed a Consumer Guarantee (as defined by Singapore Lemon Law) then don't worry, we've got you covered. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping. (conditions apply).
Buy online & pick up in store free
Avoid shipping charges and pick up your order quickly and easily from your nearby Harvey Norman store. Simply buy online, select the Free pick up in store option and head to your nearest store to pick up your order.
Over 12 stores island wide
We have over 12 locations across Singapore offering you a great, local shopping experience. Visit your nearby store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your purchase. Find your nearest store.