With Product Care
® you can relax knowing your purchase comes with additional protection. Product Care® covers all parts, labour and call out fees for an UNLIMITED amount of repairs. Product Care® will only use an authorised repairer network which means the job is done the first time.
1, 2, 3, or 4 years protection terms available
New for Old replacement
International coverage
Transferable
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care
®. Whether you are experiencing a fault or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Making a claim is simple and we are here to help you through every step of the process.
Our team are available: Monday to Friday: 8:30am to 6:30pm and closed on weekends and public holidays
Having Product Care
® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Food spoilage cover
No Lemon Guarantee
Access exclusive Product Care
® Discounts
*All of the above are subject to terms and conditions. Exclusions apply.
Protection
Support
Simply:
Advantage
Meet your new cleaning powerhouse - the Roborock Qrevo C Pro. Designed to blend seamlessly into your daily routine, it boasts the Dual Anti-tangle system and impressive 18,500 Pa suction, making hair tangles a thing of the past. Paired with the Multifunctional Dock, obstacle avoidance system, and convenient App Control, keeping your home tidy is a breeze.
Zero Wraps. Double Guard.
DuoDivide Main Brush
Hair tangles? No worries. Equipped with two parallel short bristle rollers and spiral blades, the DuoDivide Brush works in harmony to deftly direct hair toward the central dustbin inlet. It prevents tangles and clogging, ensuring that your floors are left impeccably clean without hair.
Anti-Tangle Side Brush
Thanks to the innovative arc-shaped asymmetric design, the Anti-Tangle Side Brush harnesses centrifugal force to its advantage. This unique feature enables it to smoothly guide the hair to the bristle ends for easy cleanup.
18,500Pa HyperForce® Suction
Deep Clean, Effortlessly
Experience this veritable cleaning powerhouse with its 18,500Pa HyperForce® Suction. Whether it's hard floors or carpets, it proficiently extracts deeply embedded dirt and dust, guaranteeing a spotless clean with every use.
FlexiArm Edge Mopping
Extend, Mop, and Conquer
The FlexiArrrr mop comes with an extendable design that is truly intelligent. When it detects concave corners or furniture legs, it automatically extends, allowing it to clean even the trickiest areas to perfection.
Dual Spinning Mops
Mop Like a Pro
Equipped with dual liftable spinning mops, the robot tackles stubborn stains on hard floors. Plus, when it detects carpets, the mops automatically lift to keep them dry, ensuring a seamless clean.
Reactive Tech Obstacle Avoidance
See, Sense, and Steer Clear
Powered by structured light, the robot is highly efficient in obstacle detection. Even in a cluttered room with items scattered on the floor, it can effortlessly detect and move around obstacles.
Multifunctional Dock
Hands-Off, Hassle-Free
Effortlessly lift oil stains from mops with 75°C hot water, ideal for kitchen and dining areas, while also saving time and water. The hot water effectively removes over 99.99% of bacteria on the spinning mops.
Hot Water Mop Washing
75°C hot water effectively removes stubborn stains and other dirt, saving time and water, while also disinfecting, to ensure that the mops are clean for an improved mopping experience.
Warm Air Drying
Warm air drying keeps both the mops and dock fresh, preventing odors and maintaining a hygienic environment, so your home stays as clean as it looks.
Auto Dust Emptying
The dock's dust bag automatically empties the robot's dustbin, letting you go up to 7-9 weeks without manual emptying, giving you long-term convenience.
Roborock SmartPlan™
Powered by AI, the Roborock SmartPlan is a game-changer. With just a tap on the App, you can relax and let the robot take over. Based on the analyzed environment, it will automatically determine the optimal cleaning sequence and method.
Temporary Cleaning
The "Temp Cleaning" function is a lifesaver for those unexpected spills. It can quickly handle the mess without disrupting your current cleaning schedule. Additionally, the "Temp Skip" feature allows you to temporarily bypass specific areas that you don't want to be cleaned at the moment.
Custom Routines
Personalize your cleaning routine according to your preferences. Simply set the time, cleaning mode, and the rooms to be cleaned on the App, and the robot will start the cleaning process automatically.
Dimensions
Robot: 350 x 353 x 96.5mm
Dock: 340 x 487 x 519mm
*Images are for illustration purposes only
| Brand | Roborock |
|---|---|
| Colour | Black |
| Model | Qrevo C Pro |
| Product-Type | Robotic Vacuum Cleaner |
| Manufacturer's Warranty | 24months |
|---|
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All items available for online purchase are not guaranteed to be in stock at the time of order processing. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product.
Self Collect: Ready for collection within 1-3 Working days from the date of your order notification confirmation. Or 2-4 Working days for orders made on Public Holidays, Saturday and Sunday. Subjected to stock availability. Self collection ONLY applies for selected Small Items.
Small Items: Delivery estimate of 2-7 Working days from the date of your order. Excluding Saturday, Sunday and Public Holidays. Subjected to stock availability. Delivery will be facilitated by SingPost and local couriers.
Large / Bulky Items: Delivery estimate of 7-14 Working days from the date of your order. Excluding Sunday and Public Holidays. Subjected to stock availability. Delivery will be facilitated by Harvey Norman.
Delivery cost does not include installation/dismantling/carrying up or down by staircase. Installation/Dismantling cost and any other 3rd party cost applies separately.
Questions? You can refer to the FAQ here.
Or Contact our Customer Service Team using the Contact Us Form.
Mon to Fri, 11am to 6pm
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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